Company Background
Travel Square One, founded in association with
Colorado School of Travel in 1982 by Paula Wagner, was re-formed by
Paula and Bill O'Connor in
2007 into a new enterprise, owned and operated by a collaborative of
true travel professionals.
This restructuring and recapitalization created an opportunity for
committed travel specialists to focus on the narrow but more
profitable segment of travel distribution - personal, high-end
leisure, while sharing in marketing, technology and operating costs.
Their clientele is typically served by a select group of individual
travel counselors, and the travelers are both quite loyal and
largely unapproachable through the usual conventions of advertising,
direct mail or vendor/supplier offers.
This innovation in agency structure affords each of these travel
professionals shared ownership in the company, a uniquely
motivating opportunity in our industry.
Travel Trends
Between discriminating travelers and
comitted travel professionals there exists a bond that is reistant
to mass marketing, discounts, pricing appeals, vendor 'direct'
strategies or electronic disintermediation.
For these travel professionals however there are limited working
alternatives: Commission-Split Independent Contractor with a Host
Agency - Membership in Networked Independents - or an employment
relationship in that rare agency that is focused on their client's
segment - which is defined by high-end discretionary leisure
travel.
In
most cases, these professionals have limited earning opportunity, no
access to employee benefits (health care, retirement plans etc) and
no share in the company's profitability or growth in asset value, most of which is driven by their sales, production and
clientele.
The Innovation
In
late 2006, Travel Square One was restructured and
recapitalized to respond to this trend. The Company is wholly owned
by stakeholder employees and contractors, all of whom may own one
share of equity in the 'cooperative'.
No
one individual may own more than one share, and no one outside of the Company
may own equity. There is also a limit on the number of members.
There are specific provisions for liquidation of the Stakeholder's
equity should they leave the Company, or are unable to continue to
work due to disability, death or other circumstance.
Stakeholders commit to two years prior to exercising an equity
buyout, and the value is based on third party valuation of the
Company. Annual profits or losses are shared pro rata.
A
Managing Member is responsible for the ongoing management of the
LLC, until such time as all capital investments have been repaid.
Thereafter, three Managing Members are charged with management
responsibilities.
AIn 2008, in response to demand, additional Independent
Contractor opportunites were created for non-shareholder travel
professionals which resulted in rapid expansion to more than two
dozen agents.